1. Data Controller
Ink Brothers Studio, operated by CORPORACION DANAYLIN S.A.C., is responsible for the processing of personal data collected through this website, WhatsApp Business, Facebook, Instagram, and the Ink Brothers CRM application.
Contact email: inkbrotherscusco@gmail.com
2. Information We Collect
We may collect the following information when a person contacts us:
• Full name.
• Phone number and WhatsApp account.
• Email address, when provided.
• Messages, inquiries, and files voluntarily submitted.
• Reference images for tattoos or piercings.
• Requested service, location, preferred date, and time.
• Information related to quotes, bookings, deposits, and customer service.
• Technical and interaction data provided by Meta, Facebook, Instagram, or WhatsApp, according to the permissions authorized.
We do not request passwords, complete banking information, or data that is not necessary to provide our services.
3. Purposes of Data Processing
We use personal data to:
• Respond to inquiries received through WhatsApp, Facebook, Instagram, and other channels.
• Prepare quotes for tattoos, piercings, and related services.
• Register customers, bookings, appointments, deposits, and follow-ups in Ink Brothers CRM.
• Send confirmations, reminders, and communications related to a request or service.
• Provide post-service customer support.
• Organize and improve our commercial and customer service processes.
• Comply with legal, administrative, and security obligations.
• Send promotions only when the person has authorized receiving them.
4. Use of Meta and WhatsApp
Ink Brothers CRM may connect with Meta and WhatsApp Business tools to receive, respond to, and organize customer conversations.
Information obtained through these platforms will only be used for the purposes described in this policy and in accordance with the permissions granted by each user and the applicable Meta terms and conditions.
5. Legal Basis for Processing
We process personal data when a person:
• Voluntarily contacts Ink Brothers Studio.
• Requests information, a quote, or a booking.
• Authorizes the use of their personal data.
• Has or intends to establish a commercial relationship with us.
• Agrees to receive promotional communications.
The person may withdraw their consent at any time.
6. Data Retention
We will retain personal data only for as long as necessary to respond to inquiries, manage bookings, provide our services, carry out follow-ups, and comply with legal or commercial obligations.
When the information is no longer necessary, it will be securely deleted or anonymized.
7. Sharing of Information
We do not sell or rent personal data.
We may share information only with service providers that are necessary for the operation of our services, such as:
• Meta Platforms and WhatsApp Business.
• Web hosting and storage services.
• Technology providers that support the operation of Ink Brothers CRM.
• Competent authorities when there is a legal obligation.
These third parties may only process the information necessary to provide their services and must apply appropriate security measures.
8. Security
We apply reasonable technical and organizational security measures to prevent unauthorized access, loss, alteration, disclosure, or misuse of personal data.
However, no electronic transmission or storage system can guarantee absolute security.
9. User Rights
In accordance with Peruvian personal data protection legislation, the data subject may request:
• Access to their personal data.
• Rectification or updating of incorrect information.
• Cancellation or deletion of their data.
• Objection to certain uses.
• Withdrawal of previously granted consent.
To exercise these rights, the person must write to inkbrotherscusco@gmail.com, indicating their name, contact number, and the request they wish to make. We may request reasonable information to verify their identity before processing the request.
10. Data Deletion
Any user may request the deletion of their personal data and information associated with their interaction with Ink Brothers CRM.
The request must be sent to inkbrotherscusco@gmail.com with the subject line “Data Deletion Request.”
After verifying the requester’s identity, we will delete or anonymize any data that we are not required to retain due to a legal or commercial obligation. The request will be handled within the applicable legal timeframe.
11. Minors
Our services are primarily intended for adults. We do not intentionally collect personal data from minors without the authorization of their parents or legal guardians.
12. Third-Party Links and Services
Our website and communication channels may include links to or integrations with external services. Each provider is responsible for its own privacy practices and policies.
13. Changes to This Policy
We may update this Privacy Policy when our services, tools, or legal requirements change. The date of the latest update will appear at the beginning of this page.
14. Contact
For questions about this policy, the use of personal data, or data deletion requests, please contact:
Ink Brothers Studio
CORPORACION DANAYLIN S.A.C.
Email: inkbrotherscusco@gmail.com
Country: Peru